As the saying goes, "necessity is the mother of invention," so is the story of CartonCloud, an innovative logistics company. The owners of a freight company, Vincent Fletcher and Nic Comrie, were facing a severe business crisis due to the reliance on manual processes, revenue leakage, delays in invoicing, lost PODs, and high admin and operational costs. What they needed was a holistic transport management system that could automate the processes. However, the market lacked a suitable solution that could fulfill all the requirements. As a software engineer, Vincent attempted to resolve this crisis. They began building their own transport and warehouse management system that would effectively automate operations, harnessing cloud computing capabilities for ease of access, mobile phones, and inexpensive electronic POD capture. This marked the inception of a new logistics solution in the market.
CartonCloud is an easy-to-use 3PL TMS and WMS to help businesses streamline the workflows, reduce manual-driven tasks, manage multiple warehouses, seamlessly process complicated logics and automatically calculates rates. These functionalities facilitate in saving time, and thereby increase the productivity of the logistics companies and enhance their profitability.
CartonCloud's comprehensive Warehouse Management System (WMS) is the perfect solution for SMEs to address the complexities of logistics processes. The WMS helps to streamline the day-to-day operations by automating data entry. It reads the entire existing data directly from email attachments, FTP, API, and/or integrations to systems such as Xero, Shopify, etc. Whether it is a simple EDI or a complex API, clients can email a spreadsheet directly to CartonCloud. This will automatically create all the organization's jobs.
Additionally, with a Bluetooth barcode scanner and mobile phone, the clients enable their staff to scan-pick products correctly, ensuring that the right product leaves the warehouse and offers a real-time view of order progress, stock levels, etc. Importantly, CartonCloud allows clients, warehouse staff, or heads of departments to garner incredible transparency that improves the relationship and customer service. The clients can use the stock report feature to view inwards goods, how long those have been stocked for and when the goods go out. Further, the clients can also filter by specific batch numbers, expiry dates, and so on.
CartonCloud also serves as a fully-featured 3PL TMS that configure rules for automated job sorting for the clients and their customers. The clients can also leverage the route sorter to maximize driver efficiency on the road, check real-time updates of driver progress, and track their location. Besides, CartonCloud helps clients to go paperless. Their Android and iOS apps enable drivers to view and reorder their runs, navigate destination, group multiple jobs for a single POD signature capture, and so much more.
Besides, the software helps to automate invoicing, allowing the 3PLs to invoice and get paid faster. It automates rates for WMS and TMS onto a single invoice which is then pushed into Xero or MYOB. Consequently, the invoice is emailed to the customer with an excel sheet that shows the breakdown charges.
The case study of a 3PL warehousing business dealing primarily with food customers, dry goods for supermarkets, consumer electronics, and cosmetic sectors brings out the efficacy of CartonCloud software. This client had approached CartonCloud at the juncture when their business was beginning to evolve and witnessed an influx of new customers. This required improved picking accuracy and automation of processes. CartonCloud eliminated the manual inputting of sales orders, purchase orders and brought in automations and integrations with the orders electronically. They reduced full-time equipment, lowered their overhead costs by 20 percent, and significantly improved their accuracy.
Today, CartonCloud is a well-run automation software provider with carriers and warehouses across Australia, New Zealand, and South East Asia, processing around 500,000 deliveries every month. Their solutions have been the absolute need of the hour for many logistics companies in helping them enhance productivity, better serve the customers, and improve their bottom lines, making their businesses run without headaches.