Ryan Catzel, General Manager
There has been a lot of growth within the logistics marketplace over the last few years, with one of the biggest changes revolving around the progress of second-party and third-party logistics solutions providers (2PL and 3PL, respectively). Companies everywhere mainly ecommerce businesses strongly depend on such services to meet their supply chain requirements. However, there seems to be a gap between 3PL enterprises and customers in the open market today. According to Ryan Catzel, a long standing logistics expert, most 3PL service providers are not particularly fond of working with companies that do not ship large volumes of product. Additionally, several professionals in the field find it challenging to begin interactions with 3PL service providers and worry about committing to various contracts. There are also organisations which completely dislike the idea of giving control over some part of their supply chain to another entity. Such issues inevitably move customers to opt for 2PL services. The competencies of a good 3PL company far surpass the capabilities of 2PL players, but the limitations they place on themselves is counter productive. Bridging this gap in the logistics marketplace and revamping the definition of 3PL services is Storage Plus, an Australia-based logistics organisation that prides itself on its ability to streamline an ecommerce firm’s supply chain activities with the highest levels of efficiency.
Founded in 1999, Storage Plus maintains arguably the largest storage facility in the southern hemisphere, alongside several warehouses that can accommodate any client’s specific storage needs. The company comprehensively understands the concerns of most businesses around 3PL services and specialises in optimising supply chain operations, empowering online stores to focus on the more intensive aspects of their business, such as marketing and business development.
Storage Plus’ onboarding practices focus on building a level of trust with each client by providing a clear breakdown of the many benefits it has to offer. With the option to leverage Storage Plus’ solutions on a month-to-month lease basis combined with the surety of no bonds, ability to scale up and down at no extra cost, and low holding costs, this 3PL corporation is dedicated to resolving any and all logistical doubts in the minds of ecommerce players everywhere. “We are a one-stop-shop for all warehousing and 3PL needs and have the ability to take control of any aspect of a client’s business,” expresses Catzel, who currently leads Storage Plus as its general manager.
The company’s services have been designed with the element of flexibility in mind, and owing to its custom pricing plans, customers can enjoy the privilege of paying for warehousing and inventory management systems required specifically for the task at hand.
We need to be focused on what the requirements of customers are; and if those requirements evolve, then we will pivot and shift to accommodate
Storage Plus additionally supports its patrons with outsourcing supply management services to help reduce overhead costs while saving time. Ranging from tiny, 1m2 locker spaces up to 1000m2 warehouses,the company features numerous types of units to accommodate pallet racking, climate-controlled units, and airtight enclosed units, among many others. “We can customise any unit to the needs of each client, depending on whether they want to upsize or downsize,” adds Catzel. It is also interesting to note that, between the six professional forklift drivers that diligently work on the shop f loor, there is over 75 years of combined experience in this industry. And according to the proud GM, “no job is too difficult for them.”
Storage Plus operates a local and international distribution centre located a few kilometres away from Sydney CBD, which conducts seamless delivery and dispatch services all year round. An incredible feature that makes the company all the more exclusive in the logistics arena is its shipment container storage in the Rosebery facility that expands over a thousand square meters. This massive space makes the unloading of stock easy and efficient. “Our facility can hold 12x20-foot or 6x40-foot containers all at once. There are no additional charges for container deliveries—it is all part of the warehouse storage agreement. The containers are palletised, and our forklift drivers will do all the work for you,” states Catzel.
To top it all off, when onboarded, Storage Plus dedicates an account manager that immediately begins to learn each client’s unique needs. This not only strengthens client relationships but also builds trust and gives customers the confidence to place their faith in the company.
The following case study best exemplifies Storage Plus’ storage competencies. STS Stone, a tile and stone company, was struggling to find their ideal 3PL service provider that could handle the business diligently due to its intensive nature of operations. The client typically receives two 40-foot containers of varied stone tiles every week. With such heavy loads to move around, the experience of the forklift operators and facility managers comes in real handy. “The great thing about Storage Plus is that we are willing to handle goods of all shapes and sizes, which differentiates our business from normal 3PL companies,” adds Catzel. It has been 15 years since STS Stone subscribed to Storage Plus’ services, and this relationship continues today, where the client’s needs are constantly measured and met.
With such extensive 3PL capabilities, the company is one of the most proficient logistics solutions providers in the APAC region. Storage Plus has recently unveiled state-of-the-art, 24/7 facilities in Kingsgrove and Waterloo, hoping to add more numbers to its clientele, which currently sits at over 35,000. Moving forward, the company intends to continue supporting ecommerce organisations of all sizes, from all regions, with the most holistic, customer-oriented 3PL services.